Cognitive Solutions Cxi Guía de usuario descargar pdf (Pagina 281)

TROUBLESHOOTING

Printer prints labels, but print quality is poor.

23. Cause: Possible hardware problem.

Cure: Refer to the printer User’s Guide.

24. Cause:

Incorrect print media, for example, using direct thermal

paper while printing in thermal transfer mode.

Cure:

Load the correct print media for your printer and application.

Confirm that the software is setting the printer for the correct print

method.

25. Cause: Using Value Grade media in a printer set up for standard

media.

Cure: Either switch to standard media, or set the printer up for

Value Grade media.

26. Cause: Incorrect parameter in a VARIABLE DARKNESS

command. This can happen when using a different printer than

the one for which the format was originally written. Some older

printers use a different value range for VARIABLE DARKNESS

than currently-manufactured printers.

Cure: Experiment with the VARIABLE DARKNESS command to find

the best setting for your printer and print media.

27. Cause: Printer speed setting is too high. Some print media do not

print well at high speed.

Cure: Use the appropriate VARIABLE command to reduce printer

speed, or try different media.

Print is stretched or shrunk vertically.

28. Cause: Dot time in header line is incorrect.

29. Cause: Label format was written for a different (typically, an

earlier or later model) printer.

Cure: Try another value for dot time. If designing a turnkey software

package, provide for user adjustment of dot time. Allow for printer

limitations in this regard. For example, Barcode Blaster LS and

Blaster Advantage printers only support dot time 100.

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Cognitive Solutions Cxi Guía de usuario Pagina 281