Cognitive Solutions A798 Manual de usuario descargar pdf (Pagina 35)

Pioneering Shopping Experience with “Subito”

SUBITO SELF-SCANNING SYSTEM

To use the self-scanning solution, customers identify themsel

ves with their Migros “Cumulus Card” at the scanner issuing

point on arrival. Here the Motorola MC17 hand-held retail mo

bile computers are stored and charged. On their way through

the supermarket the customer chooses products, scans their

barcodes with the MC17 and places the items directly in their

shopping bag. The scales print out a barcode for products that

need to be weighed, such as fruit or vegetables. For articles

with a unit price, such as lemons, there are barcodes on the

shelves, which are then scanned. Customers use the scanner

buttons to enter the number of articles and the plus and minus

buttons to delete items they replace on the shelf.

In the exit area, the customer returns the scanner and pays in

a cashless process at the pay station. The system removes

the need to place goods on a checkout conveyor, resulting in

signicant time savings and freeing store personnel to carry

out other duties.

SUBITO SELF-CHECKOUT SYSTEM

Any customer can use the self-checkout system, even without

a Cumulus card. They shop in the usual way, placing goods

in their shopping cart. In the “self-checkout” area, green

lamps indicate available stations where customers scan their

purchases, interacting with a touchscreen. Payment is cash-

less with the usual payment and credit cards. Customers can

scan discount coupons and shopping vouchers, the amounts

immediately being credited and detailed on their receipts.

Both systems also allow customers to earn and redeem loyalty

points with their Cumulus cards.

In common with other retailers, Migros has experienced no

increase in theft rates in branches with Subito systems, though

they do conduct regular spot checks.

MC17– THE NEW SHOPPING COMPANION

At the core of these self-scanning systems is Motorola’s MC17

hand-held computer. Its intuitive user interface with colour

display and six keys makes operation easy, even for rst-time

users of any age. Ergonomic design makes it comfortable to

use, it withstands 1.2m drops to tiled oors and a powerful in

tegrated scanner enables easy bar code reading. Wi-Fi enables

data communications with the host system over a wireless LAN.

With the Windows CE 5.0 Professional operating system,

Pocket Internet Explorer 6.0 and Motorola Pocket Browser,

programmers are able quickly and easily to develop, deploy

and integrate custom applications. The web-based CE.NET

server software supports standard development processes

and seamless integration with today’s and tomorrow’s POS

systems.

ACCELERATING THE CHECKOUT PROCESS

According to Migros, customers have required very little gui

dance in adopting the systems and within a few weeks Subito

utilisation has reached 15 to 20 percent. The self-scanning

systems signicantly accelerate the payment process and

customers really appreciate this, particularly at peak times.

Instead of resulting in staff reductions, the systems enable

store employees to be deployed more efciently, enhancing

the quality of customer service on the sales oor.

It is essential to the success of a store that the staff can iden

tify with the Subito systems. At Migros it has been very suc-

cessful, and employees are happy to collaborate in designing

the new sales scenario and in proactively approaching their

customers. The result is not only increased customer satisfac

tion, but also a satised workforce.

In supermarkets operated by Migros, Switzerland’s largest retailer, customers can independently

scan products themselves, pack their goods and pay conveniently thanks to two Motorola-based

systems: Subito Self-Scanning and Subito Self-Checkout. The integration partner responsible for

installing the systems is OBRECHT Technologie AG.

TC55 TOUCH COMPUTER

BUSINESS WITH A

PERSONAL TOUCH

To get the job done, your ﬁeld workers need a rugged, reliable device to provide remote access to real-time

data. They also need a device that is easy to use. Introducing the TC55, the pocket-sized, all-touch mobile

computer that has it all. The TC55 Touch Computer marries rich enterprise features with smartphone usability

and form factor. For example, workers can capture practically any type of data – from bar codes and signatures

to photos, videos and NFC – improving on the job efﬁciency and customer service. The screen is optimized for

Enterprise viewing, helping ensure the battery lasts a full shift. And with a drop, tumble and environmental sea-

ling speciﬁcation you can count on, it has the durability required to serve your ﬁeld workers for years.

MOTOROLA, MOTO, MOTOROLA SOLUTIONS and the stylised M Logo are

trademarks or registered trademarks of Motorola Trademark Holdings, LLC

and are used under license. The Bluetooth trademarks are the property

of their operators and used under license by Motorola, Inc. All other

www.ingrammicro-dcpos.eu

VALUE ADDED DISTRIBUTOR

Wireless Network Solutions

Mobile Solutions

For more information on this and

all other Motorola products, visit

the Motorola Solutions website on

www.motorolasolutions.com

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